*How to spot unnecessary charges on natural gas, electric and phone bills.
*Energy efficiency programs and rebates that can help people cut their utility bills.
*Installation of ComEd's new digital electric meters, and programs such as Peak Time Savings and Hourly Pricing that could save consumers money.
*CUB Energy Saver, www.CUBEnergySaver.com, a free online tool that recommends actions consumers can take to cut their electric bills by potentially hundreds of dollars a year. The service tracks real savings and rewards participants with shopping and restaurant gift cards for reducing electricity usage.
*CUB services, including its toll-free Consumer Hotline, 1-800-669-5556.
Attendees should bring their utility bills so a CUB expert can analyze them.
CUB is Illinois' leading nonprofit utility watchdog. Created by the Illinois Legislature, CUB opened its doors in 1984 to represent the interests of residential and small-business utility customers. Since then, it has saved consumers more than $20 billion by helping to block rate hikes and secure refunds. For more information, call CUB's Consumer Hotline, 1-800-669-5556, or visit its award-winning website, www.CitizensUtilityBoard.org.
Answer Book 2018
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