After hearing repeated requests from LGBTQ+ youth for an on-site therapist they could trust, TaskForce Prevention & Community Services, 9 N. Cicero Ave., has launched a free, bilingual therapy program on Chicago’s West Side, expanding access to mental health care for LGBTQ+ youth, adults, couples and families who often face financial, cultural and systemic barriers to treatment.
Mental health services will be led by Annette N. Sandoval, MA, LPC, CADC, a bilingual English and Spanish speaking therapist with extensive experience supporting LGBTQIA+ individuals and other marginalized communities.
The initiative was inspired by feedback from LGBTQ+ youth and community members served by the TaskForce organization, said Reyna Ortiz, the organization’s program director. Ortiz said participants repeatedly voiced a need for on-site therapy services, prompting the nonprofit to expand access to free mental health care on the West Side.
“The medical system is complicated. We all know that. If someone doesn’t have adequate insurance or the ability to navigate health care and depending on the identity, to be a young trans youth navigating particular spaces, not feeling comfortable within the space, we made sure that once we acquired the partnership that it was going to be a low barrier. Doesn’t matter if they have health insurance or not,” Ortiz said.
When asked why the launch of the LGBTQ+ affirming therapy program is especially meaningful during Pride Month and what message Ortiz hopes it sends to LGBTQ+ youth, young adults and adults on the West Side, Ortiz said Pride Month is about understanding the history of the LGBTQ+ community.
“People like Sylvia Rivera and Marsha P. Johnson — trans women who helped lead the movement against the way society views transgender people, and LGBTQIA+ people more broadly, particularly Black, Latina, and Indigenous trans women played a vital role in that history. We wanted to begin Pride Month with a focus not only on celebration but also on healing,” Ortiz said. “Our youth are still facing a tremendous number of social challenges. Pride is about celebration, but when the festivities are over, we still have to confront the realities that many LGBTQ+ people experience every day,” Ortiz said.
When it comes to receiving the therapy, participants can simply request an appointment and be connected with the therapist based on availability. While staff can assist individuals in obtaining health insurance for their broader medical needs, lack of insurance or being underinsured does not prevent anyone from receiving mental health services through the program.
“We heard from our participants that they wanted to build a relationship with their therapist. They wanted to see them around TaskForce and feel that they were part of our agency. We also serve a large population of trans youth, so we were looking for a therapist who is trans-identified. Finding a therapist who is a woman of color, a Latina, a licensed clinician and someone interested in working with our population was important to us,” Ortiz said.
The organization intentionally staffs its programs with Black and Brown LGBTQ+ individuals, allowing participants to see themselves reflected in those providing resources and support. Leaders said this community-centered approach ensures that people with lived experience can build meaningful connections with youth and help guide them through the challenges and issues affecting their lives.
“Our youth are dealing with a tremendous amount of challenges. On our end as providers, we’re offering barrier-free therapy led by a trans woman of color. They’re going to have meaningful conversations about how we heal from trauma, how we understand the things that have been attacking us as trans people in society, and how we can learn from those experiences while beginning the healing process,” Ortiz said.